Counters support

How can we help?

Find answers about counters, history, Focus Mode, timers, Lifetime Access and restoring your purchase.

Quick start

Simple by design.

Counters stores each tap with its date and time. Use Simple View for today and week totals, Detail View for longer-term totals, or Focus Mode when you want the entire screen dedicated to one activity.

1

Create a counter

Tap the plus button, enter a name, choose a color and shape, and set how much each tap should add.

2

Record activity

Tap plus to add an entry. Use minus to correct the latest entry. Every event is recorded in history.

3

Review progress

See today, week, month, year and all-time totals, then open History for exact dates and times.

Frequently asked

Answers that count.

These solutions cover the most common questions. If something still isn’t working, contact us below.

How do I restore Lifetime Access?

Open Settings in Counters and choose Restore Purchase. Make sure the device uses the same Apple Account that originally purchased Lifetime Access. StoreKit normally recognizes a previous purchase automatically.

Will I be charged again after reinstalling?

No. Lifetime Access is a one-time, non-consumable purchase. Reinstalling the app does not require another payment when you use the same Apple Account.

How does the 7-day free trial work?

You receive full access for seven days. The trial does not automatically renew and does not become a subscription. You are charged only if you choose to purchase Lifetime Access.

Where is my counter history stored?

Your counters and history are stored locally on your device. Deleting the app may permanently remove that local counter data, so please consider this before uninstalling.

How do I correct an accidental tap?

Use the minus button to remove the latest applicable entry. In Simple View, removal is limited to the current week to protect older records. Use Detail View when you intentionally need to remove an older entry.

What is Focus Mode?

Focus Mode gives one counter the full screen, with large plus and minus controls, optional tap-anywhere counting, and a stopwatch with optional milliseconds.

How do I delete all counters and history?

Open Settings and choose Erase All Data. This action permanently deletes every counter and history entry stored by the app on that device.

Privacy

Your counts stay yours.

Counters is designed to work without an account. Your counter names, totals and history remain on your device.

Stored locally

Counters does not require you to create an account. Counter activity is stored in the app’s local data store on your device.

Payments by Apple

Lifetime Access purchases and restorations are processed securely by Apple through StoreKit. Counters does not receive or store your payment-card details.

Still need help?

We welcome support questions, bug reports and thoughtful feature suggestions.